DFS D’AVAC SA, trading under the name DFSAVAC, a specialist in the HVAC sector, considers the full satisfaction of its customers to be essential for the success of its organization, meeting all of their needs and expectations and committing to providing high-quality products and services.

In an increasingly competitive and demanding market, customer loyalty becomes indispensable. Aware of this reality, the management has decided to invest in continuous improvement at all organizational levels by implementing a Quality Management System, according to NP EN ISO 9001:2015.

The members of the Board of Directors of DFSAVAC are committed to the continuous improvement of health, safety, and environmental conditions, by identifying, defining, and implementing decisions that enable:

• Ensuring that relevant health and safety conditions, employee protection, contractors, and environmental preservation are systematically considered at all locations where the company operates;
• Compliance with all applicable legislation and regulations;
• Mitigating the impact of the activities of its teams on the environment, promoting the rational use of natural resources, reducing waste production, and preventing pollution;
• Acceptance of responsibility by employees, service providers, and contractors to work safely, adhere to work rules and procedures, use the provided equipment, and generally contribute to maintaining safe and healthy conditions according to the DFS Group’s Minimum QAS Requirements;
• Gaining preference and achieving the satisfaction of customer needs and expectations, according to their specifications and requirements;
• Establishing mutually beneficial partnership relationships with relevant stakeholders;
• Ensuring that the services provided and products sold comply with all legal regulations and technical standards in order to meet high-quality standards;
• Providing adequate and continuous training and qualification to employees, so they can perform their functions with the required competence and quality, motivating them and involving them in the pursuit of continuous improvement processes;
• Equipping management with tools capable of improving the decision-making process, aiming to increase organizational efficiency, guided by quality management and risk-based thinking.

The DFSAVAC Quality Policy is implemented and communicated across all areas of activity, and made available to all interested parties.

Marco de Canaveses, August 11, 2025
Ed.04